Please register or log in.
Date Posted:
February 5, 2019
Positions:
Dispatch Administrator/Fleet Manager
Start Date:
As soon as possible
Duration:
Permanent fulltime
Length of Employment:
Permanent Full time
Required Skills:
3-5 years of experience working in an office setting.
Excellent written communication, you will be corresponding with Customers
Working knowledge of technology systems, especially Microsoft Windows operating system Office (Word, Excel, Outlook).
Fast learner – the ability to quickly process information and learn new skills, processes, and technology systems will necessarily be required to be successful in this position
Employee must have reliable transportation to and from work and be available on a rotating schedule.
LANGUAGES
English
Job Experience:
Over 3 years
Job Description:
This will be an intellectually demanding position requiring a blend of reasoning and problem solving skills with general office and customer service intuition. Use of common office software packages will be required to successfully integrate at this position. Our days are generally fast paced and very active, candidates will need to possess a high energy level and embrace change and growth within an organization. Each day will require addressing unique issues and situations for our commercial customers.
he Dispatch Administrator/Fleet Manager will serve on a team, with both individual and collective group responsibilities. This position will work alongside other team members under the supervision of the General Manager.
Key Roles and Responsibilities:
Helping to schedule customers, or assist them with other inquiries. In addition to direct phone duties, other dispatching and logistical needs must be attended to, including but not limited to:
1. Monitoring and following up on the progress of our team members in completing their schedule work.
2. Data entry including notations and verification of timekeeping for team members
3. Utilization of emails and other communicative tools to help efficiently route manpower and other resources throughout the days.
4. Inquiring with responsible parties to fully resolve and complete deliveries in our dispatching software.
5. Some outbound customer phone calls in limited situations. This will typically be related to rescheduling services for customers.
Under guidance of Management, you will be part of a team who are collectively responsible for office and field support tasks. These tasks collectively will consume the majority of the workdays outside of time spent on the phones, and will include the following:
1. Scanning documents and cataloging or indexing into virtual filing cabinet and/or preparing documents for head office.
2. Scheduling and tracking of deliveries. We track this data through Excel Spreadsheets.
3. Responding to team members and Management requests for product flow.
4. Data entry for various spreadsheets maintained for Management review purposes.
5. Monitoring office supplies and assisting to restocking orders as needed
6. Create delivery schedules.
7. Assisting the Management team on a variety of other office and field support tasks. The list of roles and duties does evolve over time.
Wages:
$16-18 per hour for 40 hours per week
